All physical products purchased through this site can be returned within 30 days. For a refund, you must email firstname.lastname@example.org with the subject – “RA # Needed.” In the body of the email, provide your contact information and the name of product you are returning. The product must be un-opened. We will issue you an RA # with shipping instructions for you to return the product. We will process your refund upon receiving the returned product.
You can cancel your initial consultation for a full refund if you email email@example.com with the subject – “Refund Consultation.” Include the date and time of your scheduled consultation in the body of the email. Also, include the reason for cancellation. We will process your refund within 2 business days of receiving your request.